Australian Web Haus (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information including but not limited to:

• Full name

• Email address

• Phone number

• Business details

• Billing and payment information

• Any information you submit via contact forms, live chat, email, or phone

We may also collect non-personal information such as browser type, IP address, pages visited, and usage data to improve our services.

2. How We Collect Information

We collect information when you:

• Visit our website

• Fill out a form or request a quote

• Contact us via phone, email, or live chat

• Subscribe to our newsletters or services

• Engage with our digital marketing campaigns

3. How We Use Your Information

Your information may be used to:

• Provide and manage our services

• Respond to enquiries and customer support requests

• Process payments and invoices

• Improve our website, services, and user experience

• Send service-related updates or marketing communications (you may opt out at any time)

• Comply with legal obligations

4. Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Trusted third-party service providers (e.g., hosting, payment gateways)

• Legal or regulatory authorities if required by law

All third parties are required to protect your information and use it only for the intended purpose.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure through:

• Secure servers

• Restricted access to information

• Industry-standard security measures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse traffic and usage patterns

• Enhance user experience

You can choose to disable cookies through your browser settings, but this may affect website functionality.

7. Access & Correction

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or outdated information

To do so, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Australian Web Haus
Suite 2, Level 2, 22 George Street
North Strathfield, NSW 2137

📞 Phone: 0480 856 925
📧 Email: info@australianwebhaus.com.au
🧾 ABN: 92 688 914 570